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service issue


Sunday 25 September 2016 – 2 hours outage between 12 noon and 4 pm – scheduled loss of schools’ connectivity

September 20, 2016

This is the final scheduled loss of schools’ connectivity: Sunday 25 September – 2 hours outage between 12 noon and 4 pm This will affect all connectivity between schools and …


Reminder: Sunday 18 September – loss of connectivity for schools

September 16, 2016

As previously announced, schools will lose connectivity on Sunday 18 September.  There will be a 10 minutes loss of service between 1pm and 3pm. This will affect all connectivity between schools and …


Today’s scheduled loss of schools’ connectivity is complete. More work on Sunday 18 September

September 16, 2016

This morning’s scheduled test has been completed sucessfully.  Service was lost for 30 seconds. This sucessful test means that the planned work on Sunday 18 September – with 10 minutes loss …


Urgent: extra scheduled loss of schools’ connectivity – 10 minutes at 6am on Friday 16 September 2016

September 15, 2016

Extra scheduled loss of schools’ connectivity: 6:00 am Friday 16 September 2016 – 10 minute outage There was a problem with the connectivity work carried out Wednesday between 6 pm …


The Solgrid extranet is available again

September 2, 2016

ICT services has resolved the issue and the extranet is available again.


The Solgrid extranet is not available

September 2, 2016

The Solgrid extranet is not working at the moment. The extranet servers were moved early this morning, as part of the migration to a new data centre, and one has …


Internet access issue

December 7, 2015

Our internet service provider, Janet, is experiencing a distributed denial of service (DDOS) attack. Although this doesn’t appear to be affecting us at Solihull, it may result in some slower …