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Managing allegations

All staff should be familiar with the provisions procedures for managing allegations against staff and volunteers (including governors/trustees), and the provision follows the local authority managing allegations policy.

  • An allegation about a member of staff or a volunteer should be brought to the immediate attention of the headteacher.
  • An allegation about the headteacher should be brought to the immediate attention of the chair of governors.
  • Allegations can be brought directly to the attention of the local authority duty office.

All concerns should be recorded and a chronology of concerns kept by the case manager (headteacher or chair of governors), an example chronology is attached to this page. We ensure parents are clear about how to raise a concern about a member of staff, volunteer or a pupil (e.g. details on school website, letters to parents, parent induction meetings).

The headteacher (allegation against a member of staff or volunteer) or chair of governors (allegation against the headteacher) should ensure a timely response, and as case manager, maintain oversight of allegations, including oversight of LADO referrals and ensure a timely response to any allegations raised.  A template to support this is provided also attached to this page.

Related announcements

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Dear Headteacher

KSCIE 2019

Please find attached the link to the revised KCSIE (2019).

The detail on the substantive changes is listed in Appendix H, page 108 of KCSIE (2019).

Key points are:-

  • Upskirting (page 10 paragraph 27 and page 89).
  • Changes to new local arrangements under the new local safeguarding children partnership. An update on this will take place at the Designated Education Safeguarding Lead’s conferences.

The revised model child protection policy is available at

The revised model safeguarding policy is available at

Lorraine Lord

Senior Education Safeguarding Officer

The annual DSL conference days (8.30 am - 4 pm) are to be held at Sans Souci on Monday 30 September 2019, Monday 7 October 2019, and at Grace Academy on Thursday 24 October 2019.

The annual governor safeguarding conference is at Solihull School on Wednesday 9 October 2019 at 6.30 pm.

Please confirm which day you wish to attend to

Thank you.

Lorraine Lord, Senior Education Safeguarding Officer

The revised Keeping Children Safe in Education (2018) is statutory from 3rd September 2018. Please see Link 1 below.

We have revised the child protection policy, safeguarding policy and behaviour policy to reflect the changes; these will be uploaded onto the new safeguarding website which is currently being developed by the IT team.  They should be available by the end of the week at the link below (Link 2).  The slide attached below presents a site map of the new website.

The managing allegations policy and the safer recruitment policy have been updated and will be presented to the union policy group during September; they will then be made available.  The whistleblowing and code of conduct policies remain unchanged.

The education safeguarding strategy has now been finalised and  will be uploaded to the safeguarding website.  This sets out how we will work with all Solihull schools on safeguarding in education.


Updates and changes


These pages are updated regularly and should be used as the main source of information.  Printed versions should be used with care as they can become out of date.