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School complaints procedures: guidance for schools

Guidance for schools about setting up or reviewing complaints procedures.

Publication type: guidance
School phase: all independent schools, all infant academies, all infant schools, all junior academies, all junior schools, all post 16s, all primary academies, all primary schools, all pupil referral units, all secondary academies, all secondary schools, all special schools
Staff audience: chairs of governing bodies, governors/management committee members, headteachers/principals/managers
Publication subject:
Date published: 06/01/16